Live Update (04 July 2022 16:00 UTC): We and our partners not under sanctions We are working
Delivery Update: DHL Working EMS & Russian Post We ship to worldwide
Payment Status: VISA & Mastercard Check our F.A.Q.

Payment Problem since 09 March 2022

Hello, everyone! Currently we have a problems with accepting payments outside of Russian Federation. In this F.A.Q. we will tell you about it.

Updated: 16 June 2022


Q: Do you accept Visa & Mastercard?
A: Yes. We accept it, our processing service placed not in Russia.


Q: Do you accept American Express, Discovery and etc?
A: Yes, it's possible. Use e-POS payment method. 


Q: I had a problem with payment in past. Do you resolved problem?
A: Yes. Use e-POS payment method, it must work for you much better, than before.


Q: Do you accept Paypal?
A: Yes, but PLEASE try to pay with card firstly. Paypal is EXTREMELY difficult to use for us. We will get monies after ~35 days and will pay more than 20% to accept your payment. If you still want to us it, or cards doesn't work for you, write to us - ceo@grey-line.com


Q: How can i support you?
A: Just keep ordering from website through. We know, it's difficult now, but we want to keep alive during this crisis and don't want to fire anyone from our workers, they have families and we will try to continue working and try to resolve this situation, but it's really difficult now =(


Q: I have problem with payment, that doesn't added in this guide, what can i do?
A: Write to us - ceo@grey-line.com


Q: I don't understand Russian on payment page!
A: Switch it to English:



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