How can i return item?

The return of the goods is carried out within 14 calendar days from the date of receipt of the order (the time of assembly and delivery of the order are not taken into account).

Only refunds are accepted:

  1. Products without signs of wear, without the smell of sweat, perfume.
  2. The goods are not damaged (the labels are not torn off, if they are available upon receipt of the goods).
  3. Goods received within 14 days from the date of delivery.

The refund is carried out as follows:

  1. In case of marriage, incorrectly delivered goods, etc., a refund can be made by mail or in a retail store. Postage is paid by the store.
  2. If the size, style, color did not suit you, the refund is carried out by mail or in a retail store. Postage is paid by the buyer.

Which items can be returned?

  1. All products, except for technically complex ones (radio stations, GPS navigators, etc.).

Return procedure:

  1. It is necessary to write to sale@grey-line.com clarify about the refund and get the return address.
  2. Send by mail, or take it to a retail store.
  3. Wait for the receipt by mail on the track.
  4. Write to sale@grey-line.com and wait for a response, because from the moment of receipt at the post office until the moment of acceptance to the warehouse, some time passes to check the product for presentation.
  5. Get a refund or a replacement for another size.